Cancellation/Refund Policy

We understand that circumstances might change, and we aim to be fair and flexible in our refund policy.

1. Full Refund

Cancellations made in advance before the batch start date: A full refund will be issued, including any applicable fees.

2. Partial Refund

Cancellations made during the demo session (2 demo sessions offered): A 50% refund will be issued, excluding any certificate exam booking fees.

3. No Refund

  • Cancellations made after completion of the demo session.
  • Participants who fail to attend the course.
  • Certificate exam booking fees are non-refundable and non-transferable.

4. Processing Time

Refunds will be processed within 15 business days after receiving your cancellation request.

5. Unforeseen Circumstances

We understand that unforeseen circumstances may arise. Please contact us, and we will explore options for flexibility on a case-by-case basis.

Additional Notes:

  • Free Change Window: If you inform us before reaching 50% completion of the course, you can change your batch free of charge. However, the course must still be completed within 12 months from the original event date.
  • Charges for Late Notification: If you wish to change batches after reaching 50% completion or fail to notify us in advance, a fee will apply:
    • Job-oriented courses: Rs. 10,000
    • QA Upskilling courses: Rs. 5,000
  • Payment Requirement: To process a batch change request, ensure all previous batch payments are complete.

We strive to provide a positive learning experience and appreciate your understanding. If you have any questions, please don’t hesitate to contact us.